Returns & Exchanges
At ICT Billet, we want to ensure you have the right parts for your build; if you are not completely satisfied, you can return new, uninstalled items within 30 days of purchase. All returns must be in their original packaging and include all hardware to be eligible for a full refund or exchange.
Initiate Your Return
Contact our customer support team or log into your account to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the uninstalled items in their original box, ensuring the RMA number is clearly written on the outside of the package.
Ship the Item
Send your package back to our warehouse using a trackable shipping method to ensure safe delivery and processing.
Inspection and Refund
Once our technicians verify the parts are in new condition, we will issue a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing